Ethics & Compliance

The objective of FIM is to engage efficiently, responsibly and profitably in its businesses. FIM seeks a high standard of performance and aims to maintain a long term position amongst its target industries.

FIM core business ethics are:

  • To protect its certificate holder’s investment and strive hard to provide them with a better return on their investment
  • To maintain and enhance its customer base by providing products and services which offer value in terms of price and quality
  • To encourage growth of its employees, provide them with a good working environment, competitive remuneration and equal treatment regardless of race, gender, religion or any other factor
  • To conduct business as responsible corporate members of society and to comply with obligations enforced by regulatory agencies for improving corporate performance

FIM is compliant to:

  • Provide satisfactory returns to all its stakeholders
  • Provide products and services through ex-stock sales that are cost effective and as per the needs and expectations of its customers
  • Strive towards enhancing service quality through continual improvement of the effectiveness of its quality management system
  • Increase the efficiency of its process utilization through competent human resources with a strong emphasis on training and team building

DISCLAIMER: "In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained."